Effective Date: 1 April 2026 | F22Motorsports Limited | ICO Registered | UK GDPR Compliant
F22Motorsports Limited is committed to protecting your personal data. This policy explains what we collect, why we collect it, how long we keep it, and your rights under UK GDPR.
Who We Are
F22Motorsports Limited is a UK-based mobile motorcycle mechanic service operating across Havant and the South Coast. We are the data controller for personal data collected through this website and customer portal. Contact us via WhatsApp or info@f22motorsports.co.uk.
What Data We Collect
- Account information — name, username, email address, encrypted password
- Contact details — phone number, home address, postcode
- Bike details — make, model, registration number, colour, engine size
- Booking information — date, time, job description, booking history
- Service records — inspection data, parts used, technician notes, invoices
- Technical data — session cookies required for portal login (see Cookie Policy)
Lawful Basis for Processing
We process your personal data on the following lawful bases under UK GDPR:
- Contract — to provide the motorcycle mechanic services you have booked
- Legitimate interest — to maintain service records, manage bookings and operate our business
- Legal obligation — where required by law (e.g. financial records)
How We Use Your Data
- To create and manage your customer account
- To process and manage your bookings
- To carry out mobile mechanic visits and record service history
- To issue invoices and manage payments
- To respond to enquiries and provide customer support
- To maintain your Bike Health Record
Data Retention
We retain your personal data for as long as you hold an active account with us, and for up to 6 years after your last service to comply with financial and legal obligations. You may request deletion of your account at any time — see Your Rights below.
Data Sharing
We do not sell, rent or trade your personal data. Data may be shared only with:
- Our website and database hosting provider, for the purpose of operating this service
- Authorities where legally required to do so
Data Security
All passwords are stored as one-way encrypted hashes. Your data is held on UK-based servers. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or disclosure.
Your Rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data (subject to legal obligations)
- Restriction — request we limit how we use your data
- Portability — request your data in a portable format
- Object — object to processing based on legitimate interest
To exercise any of these rights, contact us via WhatsApp or info@f22motorsports.co.uk. We will respond within 30 days. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Changes to This Policy
We may update this policy from time to time. Changes will be posted here with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.